The goal was revamp ekPay's UI/UX to simplify bill payments, including new services like MRT passes, traffic fines, and more. This will make ekPay a truly user-friendly solution for managing all your bills in one place.
Traditional methods are inconvenient, forcing trips to banks and centers for various bills (electricity, gas, etc.). The ekPay app offers a solution, but its design makes finding and using all its features difficult.
With the new ekPay Wallet, users can store funds directly within the app, making transactions faster and more convenient. This feature allows for seamless payments without the need for external banking apps, enhancing the overall user experience.
Managing multiple bills is a hassle, requiring time-consuming trips to banks and payment centers. ekPay simplifies this process, allowing users to pay for electricity, gas, water, internet, and more from home.
This case study explores how we identified user pain points, conducted competitive analysis, and designed a user-friendly app. ekPay provides a quick, secure, and efficient payment experience, revolutionizing bill management.
